Support
Need help with Kaado, found a wrong price or have an idea? Email us and we will reply as soon as we can.
Please include your iPhone model, iOS version and the Kaado version (Settings in the app). The "Contact & feedback" button in Kaado's Settings adds these for you.
Common questions
A card won't scan. Hold the card flat in good light so the card code (for example OP05-119) at the bottom is sharp. If it still isn't read, tap "Type a code" and search by number or name.
A card shows "No price yet". Some printings have no recent sales data. Kaado never shows $0 as a guess.
A price looks wrong. Each price shows its source and update time. Email us the card code and language and we will check the match.
Restore Kaado Pro. Open Settings in the app and tap "Restore purchases", signed in with the same Apple ID. To cancel a subscription, open iPhone Settings, tap your name, then Subscriptions.
Delete my data. Your collection is stored only on your iPhone, so deleting the app removes it. Anonymous usage statistics can be turned off in Kaado's Settings with "Share anonymous usage data".
サポート(日本語)
ご質問・不具合・ご要望は support@getkaado.app までメールでお問い合わせください。iPhoneの機種、iOSのバージョン、Kaadoのバージョンを添えていただけると助かります。日本語でのお問い合わせも歓迎します。